WHMCS continues to improve their services, with your business’s wellbeing in mind. Still, many WHMCS users keep working with an older version of WHMCS. This may have several reasons.
Goodbye self-built extensions?
You may have built your own extensions around WHMCS. This usually works fine, as WHMCS was designed to allow custom-built extensions and plug-ins. Some fear, however, that their cherished programming masterpieces go down the drain once they update WHMCS. Or that it at least would cause communication problems between the module and their extensions, rendering the whole combination useless. That would of course be bad for your business.
A lot of your arguments are a very human, and therefore very understandable. Perhaps you have set the WHMCS to your personal preferences, and modeled your entire business routines around this. An update could overwrite all these preferences, and send your customers down the wrong track. You might lose all your settings.
As is becoming more and more common, people don’t have the time for it. You’re busy enough keeping up with all your customers’ requests. Besides, didn’t the older version work just fine already?
And finally, you may have simply opted not to pay for updates. Or you don’t really know how to install them. As much as you might want to, you simply wouldn’t know how to begin. Though leaving things as they are may be the most convenient way for you, it causes severe security and compatibility risks in the long run.
Improve your security
Well, here’s the good news. Updating your system could help you steer that steady course to success, while avoiding obstacles underway. As poetic as that may sound, there is a very realistic and constant threat of internet attacks on your websites. Hackers are constantly looking for new loopholes in your web application’s security net. Regularly updating your WHMCS means you get the most up-to-date protection against internet crime. You, in turn, can tell your customers about your improved security, enhancing your customer trust.
Increase your sales
By updating your WHMCS system, you also get access to the newest techniques and functionalities. This could smoothen your ordering process, resulting in a sales increase. Your customers may also appreciate the new and smoother order trajectory, resulting in a higher ordering willingness, and, not unimportantly, profit for you.
Get the newest features
WHMCS is constantly developing their product. Your older version may contain errors and bugs that may have slipped their attention. While you continue to cumbersomely work your way around those, others like our partner PROBEGIN may have flagged the bugs to WHMCS. They may well have been fixed in the meantime. Updating your WHMCS would make your life a lot easier. It also helps you keep up with your competition. If you keep hanging on to that outdated system of yours, your customers may well choose a different path.