To meet updated compliance requirements, we are updating how a set of ccTLDs are handled on our platform. This introduces two measures:
Contact Validation (email confirmation)
For these ccTLDs, when a domain holder email address is added for the first time, a confirmation emailwill be sent. Your customer will receive this email from Realtime Register (via our platform flow).
Action required: Make sure your branding is up to date, so the confirmation emails are clearly recognisable for your customers: Create a new brand
WHOIS Data Accuracy Reminder (WDRP-like yearly reminder)
Once per year, your customers may receive a WHOIS Data Accuracy Reminder email asking them to review and confirm/correct their registration data.
Action recommended: Customize the WDRP email template so the messaging matches your brand and support process: Customize the whois data accuracy reminder (WDRP) email
These updates improve registration data quality and help ensure ongoing compliance, while keeping processes consistent across TLDs.
Full details (including the list of affected ccTLDs) are available here: NIS2 - Extended Contact Validation + annual data review
If you have questions about this update or need help with branding/email templates, please contact our support team.