Besides the General Terms and Conditions of Business and Registration it is also necessary for you to acknowledge this Expired Registration Recovery Policy (ERRP).
- Prior to expiration, Realtime Register will notify the registered name holder of the expiration at least two times. The first time approximately one month prior to expiration (26-35 days prior to expiration is considered compliant) and a final time approximately one week prior to expiration (4-10 days prior to expiration is considered compliant).
- Post expiration Realtime Register will send a notification 24 hours after the expiration of the domain name. After 48 hours of expiration, Realtime Register will interrupt ALL services as required by ICANN consensus policy.
- Realtime Register will display a branded reseller web page that the domain name is expired and contains renewal instructions.
- All e-mail and communications on paper send to the registered domain name holder will be stored for 3 years for auditing purposes. Expiry notifications and or logs of the notifications to the registered domain name holder for at least 3 years.
- You must permit the registered name holder to redeem a deleted registration during the redemption grace period if a redemption grace period is offered by the respective registry.
- You must make the renewal fees reasonably available to registered name holders and prospectively registered name holders at the time of registration of a gTLD (at a minimum, these fees must be included on your website and a link to these fees must be included in your registration agreements). Restore fees have to be reasonable.
- The above is a summary of the ERRP terms. The entire ERRP can be viewed here:
- For gTLDs that are subject to ICANN's Redemption Grace Period, Realtime Register B.V. charges a 250 USD restore fee.