New IRTP-C templates in your production account

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Eight new email templates and six web image 1page templates are available in the production environment. Of course, we made sure they are easy to spot. All essential information is already in the templates.

I recommend adding extra information to your templates. For instance: you can add information in your customers’ native language or encourage them to get in touch with you if they have any questions.

The web templates are used for the confirmation forms at mydomainprovider.com. That is the branded environment in which your customers accept changes, transfers and validations. The email templates are sent in HTML format and text only. Make sure you add extra information in both parts of the templates.

image 2If you are acting as Designated Agent, the top two in the listing of the email templates (image 2) are most important. These mandatory notification emails are sent after the update of the registrant’s details. Of course, the other templates are important too.

If you are not acting as a Designated Agent, your customers are sure to come across IRTP-C-related emails and corresponding forms at some point. In this case, it’s even more important to have the templates up to your standards. Get cracking and check the new templates in your account right away.

Want to know more about IRTP-C? This blog post and this newsletter are good starting points.

Get ready for the IRTP-C

Familiarize yourself with the upcoming transfer policy changes by reading the Realtime Register IRTP-C newsletter and the checklist below.

How this policy will impact your business

Once the IRTP-C is in effect, the impact will be noticeable for resellers and their end users. The most important changes are:

  • It will no longer be possible to change the registrant of a domain name with a simple domain modification request;
  • Any Material Change of the registrant’s details of any gTLD domain will invoke a (branded) request for approval, unless the reseller acts a Designated Agent;
  • After the Material Change has been completed, the affected domains cannot be transferred to a new registrar for the next 60 days (transfer lock) unless the old registrant has opted out.
  • After a Material Change has been completed, the old and new registrant will receive a branded confirmation email informing them about the completed change.

Checklist

  1. Make sure your Terms Of Service are in line with the Realtime Registers’ Terms and Conditions;
  2. Update your branded email and web form templates at https://dm.realtimeregister.com/branding/ ;
  3. If you have integrated with our API, go to the Domain Manager to get familiar with the additional API commands and add them to your integration.

Pro’s and Cons of being a Designated Agent

A Degisnated Agent is an entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

Pros

  • In most cases a shorter path for updates;
  • Fewer emails to the registrants;
  • Less approval required from old and new registrants during the transfer or update process.

Cons

  • You may need to make some changes to your Terms of Service to become compliant with the policy;
  • Updating your API integration will take some time.

Whether you want to act as a Designated Agent or not, is completely up to you. Either way, Realtime Register provides the branding tools to implement the mandatory communication with your customers.

 

The approval process

The approval process in relation to the IRTP-C process contains a branded email with a link to the mydomainprovider.com approval page. Once both the old and new registrants have confirmed the change, the initiated operation will be executed.

To limit the number of times we need to email your customer, we combine the approval email with the FOA email (if feasible).

The approval email contains the details of the old and new registrant, your brand information and a space for your own text. With this optional text, you can add additional information to inform your customers.

The approval page contains conditionally:

  • A check box to accept the terms and conditions;
  • A check box for validating the new registrant information;
  • An option to accept or reject the transfer and or registrant change;
  • Option to opt-out for the 60-day lock;
  • The affected domain names.

IRTP-C Glossary

IRTP-C
This stands for Inter-Registrar Transfer Policy extension phase C. This policy was designed to prevent domain name theft. Below you will find a short summary of this policy.

The policy in short:
If the registrant data is changed in such a way that the ownership might transfer to another person and / or organization, both old and new registered domain name holders are required to accept the changes first.

However, both old and new registrants can appoint a “Designated Agent” to act on behalf of the registrant. This consent must be given explicitly. The Designated Agent is authorized to approve a change of registrant. After this change is completed, a notification will be sent to the old and new registrant. 

You will find the official policy at https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Registrant
The registered domain name holder.

Old Registrant
The registered domain name holder (according to the WHOIS information) at the moment a contact update, domain update or (internal) transfer is requested.

New Registrant
The registered domain name holder after the contact update, domain update or (internal) transfer is completed.

Material Change of the registrants’ details
Any change to the registrants’ name, organization or email. Other details, like phone, postal code or country, are NOT considered as material changes.

Designated Agent
An entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

60-day lock, opt out
After a material change of the registrant information, the domain names affected by this change are under a 60-day transfer lock. During this period, the domain names cannot be transferred to another registrar. However, the old registrant can choose to not use this lock (opt out).

Notification email
An email that is sent to the new and / or old registrant to inform them about the material change of the registrant information. Realtime Register customizes this notification email in such a way that it matches the contacts’ brand.

Validation
The familiar validation of the registrant information resulting from the ICANN RAA-2013.

ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization that is responsible for coordinating the maintenance and procedures of several databases related to the namespaces of the Internet, ensuring the network’s stable and secure operation.

Transfer request (internal)
A transfer request for a domain that is already under the management of Realtime Register.

Transfer request
A request, initiated by the reseller to transfer one or more domains to Realtime Register.

Update Domain request
A request to attach another contact handle to the one or more domain names.

gTLD
Generic top-level domain

Form Of Authorization (FOA)
The registered domain holder is required to accept the FOA to authorize the transfer to another registrar. Realtime Register sends this branded FOA according to the contacts’ brand.

Get ready for the IRTP-C

Familiarize yourself with the upcoming transfer policy changes by reading the Realtime Register IRTP-C newsletter and the checklist below.

How this policy will impact your business

Once the IRTP-C is in effect, the impact will be noticeable for resellers and their end users. The most important changes are:

  • It will no longer be possible to change the registrant of a domain name with a simple domain modification request;
  • Any Material Change of the registrant’s details of any gTLD domain will invoke a (branded) request for approval, unless the reseller acts a Designated Agent;
  • After the Material Change has been completed, the affected domains cannot be transferred to a new registrar for the next 60 days (transfer lock) unless the old registrant has opted out.
  • After a Material Change has been completed, the old and new registrant will receive a branded confirmation email informing them about the completed change.

Checklist

  1. Make sure your Terms Of Service are in line with the Realtime Registers’ Terms and Conditions;
  2. Update your branded email and web form templates at https://dm.realtimeregister.com/branding/ ;
  3. If you have integrated with our API, go to the Domain Manager to get familiar with the additional API commands and add them to your integration.

Pro’s and Cons of being a Designated Agent

A Degisnated Agent is an entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

Pros

  • In most cases a shorter path for updates;
  • Fewer emails to the registrants;
  • Less approval required from old and new registrants during the transfer or update process.

Cons

  • You may need to make some changes to your Terms of Service to become compliant with the policy;
  • Updating your API integration will take some time.

Whether you want to act as a Designated Agent or not, is completely up to you. Either way, Realtime Register provides the branding tools to implement the mandatory communication with your customers.

 

The approval process

The approval process in relation to the IRTP-C process contains a branded email with a link to the mydomainprovider.com approval page. Once both the old and new registrants have confirmed the change, the initiated operation will be executed.

To limit the number of times we need to email your customer, we combine the approval email with the FOA email (if feasible).

The approval email contains the details of the old and new registrant, your brand information and a space for your own text. With this optional text, you can add additional information to inform your customers.

The approval page contains conditionally:

  • A check box to accept the terms and conditions;
  • A check box for validating the new registrant information;
  • An option to accept or reject the transfer and or registrant change;
  • Option to opt-out for the 60-day lock;
  • The affected domain names.

IRTP-C Glossary

IRTP-C
This stands for Inter-Registrar Transfer Policy extension phase C. This policy was designed to prevent domain name theft. Below you will find a short summary of this policy.

The policy in short:
If the registrant data is changed in such a way that the ownership might transfer to another person and / or organization, both old and new registered domain name holders are required to accept the changes first.

However, both old and new registrants can appoint a “Designated Agent” to act on behalf of the registrant. This consent must be given explicitly. The Designated Agent is authorized to approve a change of registrant. After this change is completed, a notification will be sent to the old and new registrant. 

You will find the official policy at https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Registrant
The registered domain name holder.

Old Registrant
The registered domain name holder (according to the WHOIS information) at the moment a contact update, domain update or (internal) transfer is requested.

New Registrant
The registered domain name holder after the contact update, domain update or (internal) transfer is completed.

Material Change of the registrants’ details
Any change to the registrants’ name, organization or email. Other details, like phone, postal code or country, are NOT considered as material changes.

Designated Agent
An entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

60-day lock, opt out
After a material change of the registrant information, the domain names affected by this change are under a 60-day transfer lock. During this period, the domain names cannot be transferred to another registrar. However, the old registrant can choose to not use this lock (opt out).

Notification email
An email that is sent to the new and / or old registrant to inform them about the material change of the registrant information. Realtime Register customizes this notification email in such a way that it matches the contacts’ brand.

Validation
The familiar validation of the registrant information resulting from the ICANN RAA-2013.

ICANN
The Internet Corporation for Assigned Names and Numbers is a nonprofit organization that is responsible for coordinating the maintenance and procedures of several databases related to the namespaces of the Internet, ensuring the network’s stable and secure operation.

Transfer request (internal)
A transfer request for a domain that is already under the management of Realtime Register.

Transfer request
A request, initiated by the reseller to transfer one or more domains to Realtime Register.

Update Domain request
A request to attach another contact handle to the one or more domain names.

gTLD
Generic top-level domain

Form Of Authorization (FOA)
The registered domain holder is required to accept the FOA to authorize the transfer to another registrar. Realtime Register sends this branded FOA according to the contacts’ brand.

IRTP-C Newsletter

IRTP-C

On December 1, 2016, the Inter-Registrar Transfer Policy will be updated to IRTP-C. ICANN designed this policy to prevent domain name theft. We are not entirely satisfied how the policy has evolved. Because we made serious efforts to steer things in a better direction, the resulting policy offers some hooks to fit into daily operations.

This email covers the following topics:

Summary of the IRTP-C;
Key Concepts;
Affected Operations;
Required Actions;
IRTP-C maintenance window.

Summary of the IRTP-C

If the registrant data is changed in such a way that the ownership might transfer to another person and or organization, both old and new registered domain name holders are required to accept the changes first.

However, both old and new registrants can appoint a “Designated Agent” to act on behalf of the registrant. This consent must be given explicitly. The Designated Agent is authorized to approve a change of registrant. After this change is completed, a notification will be sent to the old and new registrant.

ICANN has published the official policy on their website: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en
To top

Key Concepts

Both the registrar (Realtime Register) and the reseller (you) have to be compliant with this updated policy. In the implementation of the policy, we have strived to make this as uncomplicated and efficient as possible. However, it’s good to have an understanding of the key concepts of the new transfer policy first.

Old Registrant
The registered domain name holder(according to the WHOIS information) at the moment a contact update, domain update or (internal) transfer is requested.

New Registrant
The registered domain name holder after the contact update, domain update or (internal) transfer is completed.

Material Change of the registrants’ details
Any change to the registrants’ name, organization, or email. Other details, like phone, postal code or country. are NOT considered as material changes.

Designated Agent
An entity which has explicit permission from the old or new registered domain name holder (registrant) to change contact information at the registry on their behalf.

60-day lock, opt out
After a material change of the registrant information, the domain names affected by this change are under a 60-day transfer lock. During this period, the domain names cannot be transferred to another registrar. However, the old registrant can choose to not use this lock (opt out).

Notification email
An email that is sent to the new and or old registrant to inform them about the material change of the registrant information. Realtime Register customizes this notification email in such a way that it matches the contacts’ brand.
To top

Affected Operations

  • The IRTP-C applies to the following operations:
  • Update contact request;
  • Update domain request;
  • Transfer in request;
  • Transfer in request (internal).

Simplified flowchart of the IRTP-C affected operations
Simplified flowchart of the IRTP-C affected operations

Required Actions

First, decide whether you will act as designated agent or not. As a designated agent you need to have explicit consent from your customer (the old and or new registrant) to transfer and or trade the domain or update the registrant information on their behalf.

If you aren’t a designated agent and you initiate material changes at some point, the registrant will receive branded emails with a request to accept the changes on a branded mydomainprovider.com page.

If you are acting as designated agent:
Make sure you get consent from your customers, either through your contract or through a secure web interface.
Resellers using the API integration, need to add an optional flag for the affected operations.
Resellers using the domain manager can tick the box in the applicable forms.

If you are NOT acting as the designated agent
Make sure to update the new and changed branding templates.

Please visit our blog post Get ready for the IRTP-C with detailed information to prepare for the new policy.

IRTP-C maintenance windows

To prepare our systems for the policy and the new API commands, we have planned maintenance windows for the OT&E and production environments.
 
The OT&E environment will be updated on Monday, November 21st, from 10:00 until 10:30 UTC. Within this period, the services of the OT&E environment will be interrupted. This will have no consequences for the production system. The IRTP-C policy will be activated during the release for testing purposes.

The production environment will be updated on Tuesday, November 29th, from 6:30 until 7:00 UTC. Within this period, the services for Realtime Register will be interrupted. DNS resolution will NOT be interrupted. The IRTP-C policy will NOT yet be activated during the release. You can start using use the designated agent parameters, these will be ignored until the IRTP-C policy is activated.
 
The IRTP-C policy will be activated on production Thursday, December 1st 00:00 UTC.

Calendar: upcoming new TLD’s in General Availability

It is hard to keep up with all new TLD’s . Check out our GA calendar to know which new TLD enters General availability at what day and time. As we go along more TLDs and Registries will be added.

.storage 2016-01-10 16:00 UTC Self Storage Company LLC Look what we’ve got in store for you. Registration is unrestricted.
.moi 2016-11-29 00:00 UTC GMO Registry, Inc. Who? Me? The French TLD that’s for yourself. Registration is unrestricted.
.shopping 2016-09-28 16:00 UTC Over Keep LLC Shoppers will love this TLD Registration is unrestricted.
.shop 2016-09-26 15:00 UTC GMO Registry, Inc. The ultimate e-commerce TLD we have all been waiting for. Registration is unrestricted.
.games 2016-09-21 17:00 UTC Rightside Registry For all gamers and game producers worldwide. Registration is unrestricted.
.닷넷 (xn--t60b56a) 2016-08-30 00:00 UTC Verisign Sarl The Korean version of .net Registration is unrestricted.
.닷컴 (xn--mk1bu44c) 2016-08-30 00:00 UTC Verisign Sarl The Korean version of .com Registration is unrestricted.